FAQ

To place an order, simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and you’re all set!

Once your order is shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor the delivery status of your package.

We accept major credit cards, debit cards, and PayPal (Currently Unavailable) for payment. All transactions are securely processed to ensure your information is safe

Didn’t quite work out? Return your item for free or request a replacement, whichever works best for you.

For more details, please refer to our Refund and Returns Policy.

You can contact us using our email down below, or head on to our contact us page and submit your question there.

support@innovatesake.com

If you wish to cancel an order, please contact us as soon as possible. Once an order is processed and shipped, it cannot be canceled (although you can request a free return after it arrives). If the order hasn’t been shipped yet, we’ll be able to cancel your order for you.

Yes, we offer international shipping to select countries. Shipping fees and delivery times vary depending on your location. Please see our Shipping Information for more details.

 Yes, we take security seriously. All payment transactions are encrypted and securely processed using industry-standard protocols.